GENERAL DATA PRIVACY NOTICE
Your privacy is important to Travel Technology Research Ltd. (“T2RL”, “we” or “us”). To better protect your privacy, we provide this notice explaining how we handle the personal data that we collect online and the choices you can make about the way your information is collected and used. We are the data controller for processing such personal data.
THE INFORMATION WE COLLECT AND HOW WE USE IT
We use and otherwise process your personal data as described below:
1. Allowing login to and management of our subscription service
Categories of Data
• Identification and contact details such as name, email address, telephone numbers;
• Professional information such as company details, job title;
• Contractual data including terms agreements;
• Activity dates;
• Geographic locations;
• IP address.
Legal Basis
Contractual necessity
2. Allowing use of our procurement management platform
Categories of Data
• Identification and contact details such as name, email address, telephone numbers;
• Professional information such as company details, job title;
• Contractual data including terms agreements;
• Activity dates;
• Geographic locations;
• IP address.
Legal Basis
Contractual necessity
3. Providing professional and other services to you
Categories of Data
• Identification and contact details such as name, email address, telephone numbers;
• Professional information such as company details, job title;
• Contractual data including terms agreements;
• Where necessary to complete one of your purchases, payment details.
Legal Basis
Contractual necessity
4. Hosting in-person and online events
Categories of Data
• Identification and contact details such as name, email address, telephone numbers;
• Professional information such as company details, job title;
• Geographic locations;
• IP address.
Legal Basis
Contractual necessity
5. Improving the quality of our business and the services we offer
Categories of Data
• Identification and contact details such as name, email address, telephone numbers;
• Professional information such as company details, job title;
• Contractual data including terms agreements;
• Activity dates;
• Geographic locations;
• IP address.
Legal Basis
Our legitimate interests to improve our services
6. Sending marketing communications and other promotional literature
Categories of Data
• Identification and contact details such as name, email address, telephone numbers;
• Professional information such as company details, job title;
• Marketing preferences.
Legal Basis
Your consent where required by applicable laws, or our legitimate interests to promote our services
RECIPIENTS WE MAY SHARE YOUR INFORMATION WITH
As necessary in connection with these purposes, staff and service providers may access and otherwise process personal data in connection with their job responsibilities or contractual obligations.
In particular, we may share your personal data with our service providers and business partners including consultants in connection with the provision of the subscription service and our business, such as our IT service provider or other third-party providers. Our third-party service providers currently include:
Provider, Jurisdiction, Purpose
Avolio, USA, Database management
Pipedrive, USA, Database management
Force24, United Kingdom, CRM & subscriber communications
Swapcard, European Union / USA, Conference management systems
Honeybadger, USA, Supporting delivery of procurement platform
Socketlabs, USA, Supporting delivery of procurement platform
Mailtrap, USA, Supporting delivery of procurement platform
Google, USA, Database backup for procurement platform
Digital Ocean, USA, Cloud hosting for procurement platform
Stripe, Global, Processing payments
In addition, we may also share your personal data with our research company in India, who provide research support services to T2RL only, on an exclusive contractual basis. We also use a UK based company to host T2RL’s websites.
We may also share your information with the following recipients:
• Business partners: in connection with a completed or proposed corporate transaction, such as the sale of all or part of our corporate group, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
• Business partners and sponsors: where you attend an event.
• Authorized courts or authorities: we may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, or as otherwise may be required or permitted by applicable law.
• Any other third party, with your consent or at your direction.
Some of these recipients are located outside of the EEA/UK. We take appropriate steps to ensure that such personnel are bound to duties of confidentiality and we implement measures such as standard data protection contractual clauses to ensure that any transferred personal data, remains protected and secure. A copy of these clauses can be obtained by contacting us at the contact details listed in the “How to Contact Us” section below.
SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. Nevertheless, you understand that perfect security does not exist anywhere, including on the Internet.
DATA RETENTION
Personal data will be retained only for so long as is reasonably necessary for the purposes set out above, and in accordance with applicable laws. Generally, this means your personal data will be retained at least for the period you remain, or the company with which you are connected to remains, a customer or subscriber to our services. We may need to extend beyond this period where necessary for us to comply with legal and regulatory obligations under applicable laws.
YOUR RIGHTS
In accordance with applicable law, you may have the right to request access to, rectification of, erasure of and portability of your personal data, and to object to or request restriction of the processing of your personal data. Where we are processing your personal data based on your consent, you have the right to withdraw this consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.
You may exercise these rights by contacting us at the contact details listed in the “How to Contact Us” section below. You may also “opt-out” of receiving e-mails and other communications from us by using the unsubscribe feature included in the e-mails we send.
We will respond to your request to exercise your rights in accordance with applicable data protection laws. In particular, please note that in order to protect your privacy and security, we may need to take reasonable, additional steps to verify your identity before granting access or making corrections.
You may lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law. A list of supervisory authorities is available at https://edpb.europa.eu/about-edpb/board/members_en
USE OF COOKIES
What are cookies?
Cookies are small files which many websites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable websites to provide you with a more personalized service.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies”, which means they only exist when your browser is open and are automatically deleted when you close your browser or quit the app. Other cookies are “persistent cookies”, meaning they survive after your browser or app is closed and can be used by websites or apps to recognize your computer when you re-open your browser or app later. The persistent cookies used on our website(s) will only be kept for a maximum of 13 months.
What types of cookies do we use?
We use some essential cookies that are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. You can set your browser to block or alert you about these cookies, but some parts of our website will not work if you do so (in particular, you would not be able to remain logged in to the T2RL site without these cookies).
We also use performance and analytics cookies, which allow us to count visits and traffic sources in order to measure and improve the performance of our site. These cookies help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to monitor its performance. In particular, we use Google Analytics and Recaptcha. For more information about how Google uses data please see: https://policies.google.com/technologies/partner-sites
Our website also uses some targeting and advertising cookies. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising, and may receive adverts that are less relevant to your interests. For instance, we use Force24 marketing automation platform, on which you can find more information see here.
How to manage cookies
Our website has a cookie consent banner you can use to select whether you want to accept or decline cookies. You can change these cookie preferences at any time through the Cookie Preferences icon bottom left on the homepage.
In addition, you can set your browser settings so that you will not receive cookies and you can delete existing cookies from your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. You may find that some parts of this site will not function properly if you have refused cookies.
LINKS
We do provide links to other websites on our website. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Notice applies solely to information collected by T2RL.
CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice to reflect changes to our data processing practices. This Privacy Notice was last updated in August 2023.
HOW TO CONTACT US
Should you have any questions or concerns about this Privacy Notice, please CONTACT US on: data@t2rl.com.