UNRIVALLED Airline IT Expertise

Established in 2005, T2RL is the market leader in the evaluation, selection and contracting of commercial & operational solutions and services for airlines. We specialise in complex technology procurement processes encompassing all business models, geographic regions, sizes and for all vendors in the sector. The backbone of our analysis is an industry database of virtually all airlines, vendors, relationships, contracts, distribution, passenger activity, airline e-commerce, Global Distribution Systems (GDS), travel agency and related statistics. The T2RL database is the only commercial resource of its type. more…

UNRIVALLED Airline IT Expertise

Established in 2005, T2RL is the market leader in the evaluation, selection and contracting of commercial & operational solutions and services for airlines. We specialise in complex technology procurement processes encompassing all business models, geographic regions, sizes and for all vendors in the sector. The backbone of our analysis is an industry database of virtually all airlines, vendors, relationships, contracts, distribution, passenger activity, airline e-commerce, Global Distribution Systems (GDS), travel agency and related statistics. The T2RL database is the only commercial resource of its type. more…

Airlines

T2RL greatly reduce airline costs associated with choosing the right technology partner by minimising legal fees, producing transparent contracts and lowering the total cost of ownership. more…

Vendors

T2RL help the vendors develop and design the right set of products for their customers and expose them to new markets and customers. more…

Investors

T2RL help investors invest wisely in vendors or service providers that support the travel industry. more…

T2RL CONFERENCE: New Architectures in Airline Passenger Systems

Delivering Revenue and Business Agility

The market for airline commercial systems is more dynamic than ever. Airlines are going to need new capabilities to deliver personalisation, dynamic pricing, customer acquisition in the digital world and support for distribution new and old, whilst improving customer experience. At the same time, regulators and law-makers are driving new data protection and privacy rules to protect consumers from unfair or unreasonable business practices. Vendors are responding to these demands and constraints with new tools and solutions.

The three-day conference will be held during 2-4 October 2018 in London. It will cover the opportunities and challenges of delivering on the promise of incremental revenue and business agility in the digital world.

T2RL CONFERENCE: New Architectures in Airline Passenger Systems

Delivering Revenue and Business Agility

The three-day conference will be held during 2-4 October 2018 in London. It will cover the opportunities and challenges of delivering on the promise of incremental revenue and business agility in the digital world.

The market for airline commercial systems is more dynamic than ever. Airlines are going to need new capabilities to deliver personalisation, dynamic pricing, customer acquisition in the digital world and support for distribution new and old, whilst improving customer experience. At the same time, regulators and law-makers are driving new data protection and privacy rules to protect consumers from unfair or unreasonable business practices. Vendors are responding to these demands and constraints with new tools and solutions.

T2RL on BBC

Bert Craven, T2RL Chief Strategy & Research Officer gives insight to the BBC about the recent British Airways IT failure. Bert has over 20 years of experience in information technology in a wide variety of industry verticals and across the range of strategic planning, delivery and operations, culminating in six years as Chief Architect at easyJet during their most critical phase of transformational growth. T2RL.NET subscribers may be interested in the whitepaper Failures in Airline Systems: Complexity & Change as Risk Multiplying Factors in Airline Systems. and further analysis from Richard Clarke: FirstView: BA must rightsize IT.

T2RL on BBC

Bert Craven, T2RL Chief Strategy & Research Officer gives insight to the BBC about the recent British Airways IT failure. Bert has over 20 years of experience in information technology in a wide variety of industry verticals and across the range of strategic planning, delivery and operations, culminating in six years as Chief Architect at easyJet during their most critical phase of transformational growth. T2RL.NET subscribers may be interested in the whitepaper Failures in Airline Systems: Complexity & Change as Risk Multiplying Factors in Airline Systems. and further analysis from Richard Clarke: FirstView: BA must rightsize IT.

Recent T2RL Publications

Airline Disruption Management Whitepaper

Jointly produced with Amadeus and presented at the recent New Generation of Airline Passenger Service Systems Conference, the Airline Disruption Management paper takes an in-depth look at the current state of Irregular Operations (IROPS). Download the PDF…

Client Testimonials

“The outcome far exceeded our expectations. T2RL created a fair and transparent environment that drove commercial tension enabling us to achieve the best possible outcome. The T2RL team’s unique insight and negotiation expertise was outstanding and allowed us to maximize cost savings, upgrade our existing PSS technology, and obtain improved contractual terms – all within record time!”

Tina Larson, Director of Distribution, Hawaiian Airlines

“T2RL’s extraordinarily in-depth research and their detailed analyses have added a level of insight and guidance to the airline industry that goes far beyond what I thought possible. The Radixx team makes excellent use of their services and depends on them daily. T2RL has provided an indispensable assistance to our sales and marketing teams and continues to enhance our understanding of the marketplace.”

Unis S. Kamili, Director of Sales, Indian Subcontinent & Middle East, Radixx